The UK's only Emergency Services Museum

Meet the Team

#TeamNESM might be small, but we’re mighty — or at least that’s what we tell people. In reality, we’re a passionate (and occasionally quirky) team who care deeply about sharing the stories of the emergency services and looking after this incredible historic building.

From curators and educators to front-of-house, café and volunteers, everyone plays a vital role in bringing the National Emergency Services Museum to life. Whether we’re preserving historic vehicles, welcoming visitors, developing exhibitions or making the perfect cup of tea, we’re united by a love of history, people and a good sense of humour.

Meet the team below and find out who’s who at NESM.

Matt

Matt

Chief Executive / Trustee
Hi, I’m Matt, CEO and Trustee at the Museum. Despite my apparent position of responsibility, I’m very much a child at heart. Give me a set of Mickey ears, a trip to Disney or a superhero cape any day (purely for research purposes, of course). I’ve been part of the museum for over 20 years, starting as a volunteer and working my way through to employment. Anyone who knows me will tell you I don’t let things get me down and I’m not very good at taking “no” for an answer — hence the make-do-and-mend, hands-on attitude that serves the museum so well. I’ll admit I don’t really have an off switch, but people seem to put up with me (I think).
Patrick

Patrick

Curator
Although I work with the museum’s vast and varied collection, my free time couldn’t be spent more differently. I have a collection of antique writing implements, a collection of rocks and minerals, a collection of mint condition Victorian gothic novels, among other collections of carefully stored objects. When not looking after my collections, I collect film posters and memorabilia, Tolkien-based merchandise and stately home guidebooks. My other interests include being left alone to enjoy my collections, and not enjoying the annual museum bowling tournament. My interests do not exclude finally not coming last in the bowling tournament.
Joshua

Joshua

Head of Operations
I believe that if I’m allowed any free time, I may cause havoc. So with the free time the museum lets me have, I volunteer for the Scouts as a District Commissioner for East Scarsdale. Much like my role at the museum, this involves carefully balancing plates and keeping the peace but is great fun and I fully encourage anyone to enrol their kids into a group. I also like to play with new technology, which the museum takes full advantage of, and would like to make a smart house one day.
Emma

Emma

Collections Registrar
Hi, I’m Emma and I work as the Collections Registrar at the museum. Outside the museum, I’m usually being barked and meowed at by Winnie the dog and Lola the cat while trying (and failing) to relax. I love taking things apart and putting them back together, and my real passion is history, from museum collections to exploring castles and country houses. I started volunteering at the museum in 2018 and now work in the collections team. I’m the longest-serving member of the team and have seen plenty of changes along the way — including winning the great office stationery war after Curator Patrick finally surrendered.
Charlotte

Charlotte

Visitor Experience Assistant
Hi, my name is Charlotte and I’m a Visitor Experience Assistant at NESM. You might see me hanging around the front desk, in the shop or café. I love history so I’m definitely working in the right place! When I’m not at work, I like watching films, going on long walks and visiting heritage sites. At home, I’m never far from the kitchen and I make a cake about once a week (my favourite is cherry and almond cake).
Tayfur

Tayfur

Visitor Experience Assistant
I bring a quirky blend of Gen Z enthusiasm, considerate vibes, and a touch of Mediterranean warmth to the museum. Picture me as your friendly guide of the museum, sprinkled with a side of humour! Hailing from the sunny island of Cyprus, I bring a bit of Mediterranean flair to the museum halls. Growing up surrounded by ancient ruins and the whispers of history, I've always dreamt of working in a museum. Now I'm living my dream. My cat, my partner in crime would surely agree-she's the real VIP at my home, overseeing my every move. When not greeting you to our lovely museum or perfecting my cat's royal treatment, you'll find me reading and learning about different cultures.
Alicia

Alicia

Visitor Experience Assistant
Alicia is the newest member of our Visitor Experience Team. With a real love of theatre, she brings creativity, energy and a great sense of storytelling to the museum. Although she’s originally from the South, she’s quickly learning the Northern ways and has settled right in, helping to give visitors a warm welcome and a great experience during their visit.
Volunteers

Volunteers

Our volunteers are at the heart of everything we do at the National Emergency Services Museum. From welcoming visitors and supporting workshops, activities and researching collections, caring for historic vehicles and helping behind the scenes, their time, skills and enthusiasm make a huge difference every single day.

Many of our volunteers bring specialist knowledge, lived experience or a lifelong passion for the emergency services or local heritage, helping us to share stories in a meaningful and engaging way. We simply couldn’t do what we do without their dedication, generosity and good humour — and we’re incredibly grateful for everything they give to NESM.

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